Last updated: 15th January 2026
Operon Ltd ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains what data we collect from users of our website and services, how we use your information, and your rights regarding your personal data. As a company registered in Cyprus and operating within the European Union, we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
The data controller for your personal information is:
The data we collect includes information you provide directly to us and information we collect automatically when you use our website and services. We collect personal data through various means including contact forms, email communications, phone calls, and website analytics.
When you contact us or use our services, we may collect the following personal information:
When you visit our website, we automatically collect certain information including:
We use your personal data for various purposes related to providing our vacation planning services and improving our business operations. The legal basis for processing your data includes contract performance, legitimate interests, and consent where required.
We use of your data to provide our vacation planning services, including:
We also use your information for legitimate business purposes:
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.
We do not sell your personal data to third parties. We may share your information with trusted service providers and partners who assist us in delivering our services, including:
We may also disclose your information if required by law or to protect our rights and interests.
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Typically, we keep customer data for up to seven years after your last interaction with us, unless a longer retention period is required by law or for legitimate business purposes. Marketing communications data is retained until you withdraw consent or for three years of inactivity, whichever comes first.
Under GDPR and applicable data protection laws, you have several rights regarding your personal data:
To exercise any of these rights, please contact us using the details provided below.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure data transmission, access controls, and regular security assessments. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including adequacy decisions, Standard Contractual Clauses, or other approved transfer mechanisms.
Our services are not directed to children under 16 years of age, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information promptly.
If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:
If you believe we have not handled your personal data in accordance with applicable laws, you have the right to lodge a complaint with the relevant supervisory authority. In Cyprus, this is the Office of the Commissioner for Personal Data Protection.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically.